Business strategies for dealing with Karens and Kevins

Article - Business strategies for dealing with Karens and Kevins (Main)

Take me to your manager, and you will be hearing from my lawyer are common phrases used by the famous Karen or Kevin. What are the signs of dealing with a Karen or Kevin for businesses? How can you distinguish them from customers with genuine complaints? And what can you do to protect your business?

COVID19: Ideas to help your business survive

Article - COVID19: Ideas to help your business survive (Main)

The COVID-19 pandemic has sent shockwaves worldwide. Many business owners and employees are unsure of what the future has in store. Leaving many to question how long it will last and whether their business will survive in the long run. Government support and aid will help and go so far; however, necessity is the mother of invention, so let us look at several ideas and strategies to help you and your business

Top tips to protect yourself from malicious spam

Article - Top tips to protect yourself from malicious spam (Main)

Since the rise in popularity of the internet and email, Spam or Scam mail has increased and become commonplace. Though these messages have been around for a long time, recently, they seem to be getting darker and more frightening. If one happens to land in your inbox, what steps should you take to combat it?

LGBTQIA+ Pride: Are big corporations doing enough?

Gayther 2024 Pioneers Fifty Dollar Bill - Eleanor Roosevelt

It has become the new norm to see big corporations and well-known brands show public support for the LGTBQ+ community. They often ramp up support during pride month by displaying the LGBTQIA+ flag on their products and publicly making large donations to LGBTQIA+ related charities. It is a step welcomed by the community and a positive change for businesses and services to show their support in this very public and progressive way. However, is it for positive publicity, as a way of helping to increase brand loyalty, or do these organisations care about the community and want members to be treated fairly? Outside of pride month and product placements, are governments and big global corporations doing enough to help improve the safety and equality of the LGBTQIA+ community worldwide?